SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | impressed Thanks very much, everything is correct. I appreciate you applying the discount! I have been very impressed with the construction of the wood panels. It makes my artwork look very professional.
Nancy, | Terrible experience. Ordered frame on March9th, arrived May7th. Arrived with two visible dents in frame material. And 2/4 clips on back have fallen off just taking it out of box. Quite disappointed.
KeenART: The frame was a backorder item and because of covid-19 there is delays when ordering from suppliers unfortunately.
Lauren, | Fantastic job. Fantastic job. I absolutely love my print. I bought some new bedroom furniture, and the old print didn’t fit over the higher headboard. A friend suggested I use one of my own pictures from Tofino. I knew I wanted something long and narrow, so I cropped one of my sunset shots of Crystal Cove, uploaded the file, and it was so easy. The size options popped up, I selected the one I wanted - 20 x 45, and had the final product in my hands within 5 days. I will definitely do it again. Can’t wait to see what shots come out of my next trip, and what new “art” I can get for the walls then.
Brenda, Coquitlam |